Complaints policy
The Bar Standards Board requires us to provide clients who may be unsatisfied with our barristers’ service with a complaint procedure.
Our aim is to provide our clients with the best possible service at all times. However, we recognise that on occasion you may find it necessary to raise a complaint. If you do, you are invited to let us know as soon as possible. It is not necessary to involve solicitors in order to make your complaint but you are free to do so should you wish.
Please click here to find out more about the Cornerstone Barristers Complaints Policy and how to make a complaint.
Useful contacts
Legal Ombudsman
PO Box 6806,
Wolverhampton
WV1 9WJ
Telephone number: 0300 555 0333
Email: enquiries@legalombudsman.org.uk
Web: http://www.legalombudsman.org.uk/helping-thepublic/
Decisions made about legal service providers: https://www.legalombudsman.org.uk/raising-standards/data-and-decisions/
Bar Standards Board
Assessment Team
Professional Conduct Department
Bar Standards Board
289-293 High Holborn
London
WC1V 7HZ
Telephone number: 020 7611 1444 Fax: 020 7831 9217
E-mail: assessmentcomplaints@barstandardsboard.org.uk
Web: https://www.barstandardsboard.org.uk/complaintsand-professional-conduct/